Greg's Home, Warm and Secure

While in the heat of summer, thoughts of cold temperatures and winter came to Greg Zaffuto. He remembered his furnace problems during the past winter and reached out to Community Action, Inc. (CAI). He knew that without heat, the colder months would be both uncomfortable and potentially dangerous. CAI’s Weatherization staff explained that the Crisis program for heating assistance would begin in November and guided him to the County Assistance Office to apply.

By early November, an approved Crisis referral was received. CAI quickly arranged for a licensed HVAC contractor to assess Greg’s heating system. The verdict: repairs wouldn’t cut it; a full replacement was necessary. With efficiency, CAI secured price quotes, obtained State approval, and coordinated the installation of a brand-new furnace all at no cost to Greg.

With reliable heat restored and peace of mind regained, Greg reached out once more to learn how he could further reduce his utility bills. He completed a Weatherization application and, after being found eligible, welcomed a CAI Property Auditor/Inspector into his home. Through detailed assessments and diagnostic testing, Greg qualified for additional upgrades: a high-efficiency refrigerator, a new hot water tank, and insulation enhancements to improve his home’s energy performance.

Thanks to Greg’s proactive approach and CAI’s comprehensive support, his home is now safer, more comfortable, and more affordable. Every improvement was provided at no cost, proving that with the right resources and a little perseverance, lasting change is possible.